Audience Services Associate Job Description
This position is part of the Institutional Advancement Department and is a key member of the Box Office staff. This is a full-time non-exempt position with the added benefit of a flexible and reduced summer schedule. The Audience Services Associate works in close collaboration with all members of the Institutional Advancement Department, and reports directly to the Audience Services Manager.
Essential Duties and Responsibilities
· Process ticket orders by phone and in person at Palm Beach Opera events.
· Assist in managing the patron database.
· Respond to queries by email and phone.
· Process cash and credit card transactions.
· Consistently provide excellent customer service to all patrons and respond promptly to customer inquiries and requests.
· Receive and respond to a wide range of public inquiries, disputes, complaints, and special issues.
· Assist Audience Services Manager with subscriber customer service.
· Identify upgrade/upsell opportunities during the sales process.
· Cultivate and process group ticket purchases, assisting Audience Services Manager.
· Foster relationships with Audience Services Manager for potential and current group leaders to maintain and increase group ticket purchases.
· Work with the Marketing & PR Manager and Audiences Services Manager to create and implement group marketing initiatives.
· Assist with list pulling and data mining projects.
· Handle daily bank deposits.
· Attend expos and events as a representative of Palm Beach Opera.
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
New Hire Qualifications
A cheerful, energetic, and enthusiastic problem solver who has a passion for sales and customer service. The ability to handle multiple priorities in high stress situations with a positive outlook. Unique ability to anticipate patron needs and to make informed recommendations. Must enjoy working with the public and possess excellent conflict resolution skills.
One to three years Box Office experience working with CRM-style ticketing systems.
Performing arts ticketing experience is a plus.
Proficiency in Ticketing or CRM applications (such as ProVenue, ChoiceCRM, Tessitura, Salesforce, Sugar CRM, etc.). Good working knowledge of Microsoft Office applications: Outlook, Word, PowerPoint, and Excel.
Reliable transportation required. Flexible schedule that will require working some nights and weekends during season.
The salary range for this position is from $28K to $33K annually, depending on experience.
Please forward your cover letter and résumé in pdf format to: email@example.com
Palm Beach Opera is committed to diversity, equity, and inclusion in all facets of the organization, and is an equal opportunity employer that does not discriminate based on race, color, national origin, religion, ancestry, sex, age, familial status, marital status, sexual orientation, gender identity and expression, disability, military service and veteran status, or genetic information.
Audience Services Associate Job Description
POSITION: Deck Crew Cover, Lookingglass Theatre Company
REPORTS TO: Floor Manager, Assistant Production ManagerCLASSIFICATION: Part-time Temporary, Non-exempt
Theatre Overview As one of the country’s largest ensemble theatres dedicated to the creation of new work, Lookingglass Theatre Company seeks to redefine the theatrical experience and to make theatre more exhilarating, inspirational, and accessible to all. Founded in 1988 by a group of Northwestern University theatre graduates, Lookingglass moved into its permanent home in the historic Water Tower Water Works on Chicago’s Michigan Avenue in 2003. Now in its 34th Season, the Company is a respected source for story-centered theatrical work that is evocative, physical, and visually rich.
With a roster of 29 Ensemble Members and 22 Artistic Associates, Lookingglass productions are centered on ensemble with training in theatre, dance, music, and circus arts. Through its powerful, original theatre, the Company’s goal is to fire the imagination with love, to celebrate the human capacity to taste and smell, weep and laugh, create and destroy, and wake up where we first fell—changed, charged and empowered. Position Summary A member of the backstage crew and reporting to the Floor Manager, Deck Crew Cover will collaborate with the Floor Manager and Stage Management team to learn the Floor Manager’s backstage track, including but not limited to preparing and executing all backstage and onstage presets, shifts, and handoffs during the performance run of LTC’s production of Her Honor Jane Byrne.
Deck Crew Cover will be enthusiastic, detail-oriented, and reliable member of the backstage team. They will work closely with actors, crew, designers, and production staff to ensure the safe, smooth, and consistent running of all performances and to shepherd a production process that is focused on supportive, sustainable, and anti-racist practices.
Deck Crew Cover will be provided with a minimum of three training shifts prior to running a full track before an audience unaided, as well as with all the necessary paperwork and training on specialty items required for said track. Deck Crew Cover will be scheduled for a minimum of three calls each week and will be called to substitute for additional performances in emergency situations. Deck Crew Cover agrees to be “on call” by telephone 45 minutes prior to each public performance, and shall be in such condition that if called, Deck Crew Cover will be able to work.
Responsibilities include but are not limited to:Maintain a clean and orderly backstage and stage areaRun deck track for each productionComplete daily rigging/scenic checks as instructed by applicable departmentCollaborate with Floor Manager and AEA Assistant Stage Managers for safe, effective operation of backstageComplete minor scenic and prop repairsAdhere to and participate in implementation of Lookingglass’ COVID protocols
Minimum Required Experience: Demonstrated deck crew experience at collegiate level or higherMust be comfortable with harness work at heights of up to 25’Repeatedly ascend/descend stairs and move equipment of up to 50 lbsProficiency with basic hand tools necessary to complete minor repairsIdeal Candidate will possess the following qualifications:Outstanding attention to detailAbility to excel in fast-paced, quickly changing environmentExcellent communication skillsBe punctual, professional, and work well as a member of a team
Dates as follows:Tuesday, November 16, 2021, through Sunday, December 19, 2021Possible extension through Sunday, December 26, 2021
Compensation This position is paid $17.00/hour with a guaranteed weekly minimum of $204 during run of show, based on an anticipated 12 hours of work across 2-3 shifts per week. OT begins after 40 hours/week and is paid at time and a half.
Current COVID-19 vaccination is mandatory before onboarding unless a reasonable accommodation is requested and granted in accordance with Lookingglass policy. In keeping with Actors’ Equity COVID-19 safety requirements for fully vaccinated companies, Deck Crew Cover will need to provide proof of a negative COVID-19 PCR test from a sample taken no more than 72 hours prior to first scheduled call. Deck Crew Cover will subsequently be considered part of the vaccinated group and will be tested 2-3 times per week on-site at LTC’s expense.
Lookingglass Theatre Company is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, genetics, or status as an individual with a disability. We welcome applications from all qualified applicants.
To be considered, send a cover letter or link to introductory video/audio file, resume, and three references to Nikolaj Sorensen at firstname.lastname@example.org. Please include DECK CREW COVER in the subject line. Applications will be accepted through Friday, November 5, 2021. No phone calls please.
The Associate Director of Music Marketing is a member of the music marketing team, whose purpose is to develop and promote a variety of special events and strategies to recruit students and gamer visibility for the college and the exceptional Luther College Music Department. The Associate Director’s primary area of responsibility is to oversee the planning, promotion and implementation of all Dorian Festivals and Summer Camps, with the goal of matriculating strong student musicians to enroll at Luther College. Working with faculty and staff partners, the Associate Director develops and implements strategies that align with the college’s overall marketing goals. The Associate Director will also assist the Director in aspects of the coordination of Christmas at Luther performances and domestic and/or international music tours.
This role requires a four-year college degree. Three to four years of experience in music or arts management and budget management preferred. Knowledge of and experience with both choral and instrumental music is very helpful.
Luther College seeks to build a culturally diverse community of faculty, staff, and students. Luther College is an Affirmative Action/Equal Opportunity Employer. Women and persons of diverse ethnic backgrounds are especially encouraged to apply. We value the input of multiple viewpoints and perspectives to create an academic community rich with cultural, social, and intellectual diversity. Candidates are encouraged to identify their strengths or experiences that will contribute to this goal.
Luther College offers an excellent benefit package including a generous retirement contribution, competitive health insurance premiums, short and long-term disability, life insurance, and tuition benefits for employee, spouse and dependents.
Ranked among the nation’s top liberal arts colleges, Luther is a Phi Beta Kappa campus nationally recognized for its engaging Paideia program, the number of students awarded prestigious Rhodes and Fulbright scholarships, and the percentage of students who study abroad. Luther’s music program enjoys international distinction, and Luther is a leader in environmental sustainability. Luther’s graduates push the frontiers of science; build thriving businesses; educate and nurture children; address disease, poverty, and injustice; develop new technologies; protect the earth and promote sustainability; strengthen faith; and create art and music that elevate the spirit and nourish humanity.
Luther College is located in Decorah, population 8,000, a warm and vibrant town that offers plentiful recreation and natural beauty; a charming downtown with numerous restaurants, coffeehouses, craft breweries, an independent bookstore, and a nationally recognized museum of Norwegian-American culture; and a close-knit community—all while providing the conveniences of a city many times its size. Recently, U.S. News & World Report named Decorah High School a top high school in Iowa. Decorah was also featured in Smithsonian Magazine’s annual list of the 20 best small towns to visit in America and was named on Forbes’ “America’s Prettiest Towns” list.
To apply, please visit:
The College of Performing Arts (CoPA) is seeking a highly qualified Program and Administration Manager to provide oversight and support for the day to day operations at The School of Drama.
Reporting to the Dean of the School of Drama, the Program and Administration Manager oversees office administration at 151 Bank Street, manages a number of BFA and MFA program initiatives, and leads special projects initiated by the Dean. The Program and Administration Manager also serves as the primary point of contact for CoPA on a number of projects including orientation, graduation, fundraising benefits, and more.
The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.
This is an onsite position with opportunities for some remote work throughout the year. Some nights and weekends are required.
Responsibilities include but are not limited to:
School of Drama (75%)-Manage co-curricular projects, special events, and classroom productions at The School of Drama, including budget and personnel oversight-Oversee annual BFA and MFA showcases-Assist in the planning and execution of School of Drama special events, public events, donor events, and community gatherings (town halls, faculty meetings, etc.)-Manage office infrastructure, supplies, and equipment at 151 Bank Street-Provide critical support to annual admission activities including campus tours, class visits, and other recruitment activities-Collaborate with the CoPA Communications Department by creating or providing assets and content to support the creation of promotional and print materials School of Drama productions-Hire and oversee students workers to provide general administrative and clerical support for operations at 151 Bank Street-Manage internal communications for the School of Drama-Provide counsel, advice, and guidance to the Dean and Associate Dean of the School of Drama on a range of strategic and operational issuesCollege of Performing Arts (25%)-Project management and budgetary oversight for CoPA’s graduation and new student orientation activities-Collaborate on a range of college-wide projects and initiatives as assigned
The New School is committed to creating and maintaining an environment that promises diversity and tolerance in all areas of employment, education and access to its educational, artistic or cultural programs and activities. The New School does not discriminate on the basis of age, race, color, creed, sex or gender (including actual or perceived gender identity or expression or transgender status), sexual orientation, sexual and other reproductive health decisions, pregnancy, religion, religious practices, mental or physical disability, national or ethnic origin, citizenship status, veteran status, marital or partnership status, or any other legally protected status.
-Bachelor’s degree in arts administration, business administration, the performing arts, or a related field; or equivalent professional experience-Three years of experience in arts, nonprofit, and/or higher education administration-Excellent oral and written communication skills; the ability to present complex information to various audiences-Experienced or able to learn and develop fluency in The New School’s suite of data systems including WorkDay, Tableau, Banner, and 25Live.-Demonstrated commitment to Equity, Inclusion, Social Justice, and the transformative power of the arts and education
WASHINGTON PERFORMING ARTS Payroll Title: Assistant Director
Department: Communications & Creative Media
Title of Immediate Supervisor: Director of Communications & Creative Media
Salary Range: $60,000-$70,000 per year
Hours: Full-time, Exempt
Best Consideration Date: Friday, November 5, 2021POSITION INFORMATION
Washington Performing Arts seeks a dynamic, creative, and collaborative communications professional to join our Communications and Creative Media team. This is an exciting role offering excellent opportunities to work with a collaborative, supportive, and passionate team while working to enrich our community with vibrant performing arts experiences!
The Assistant Director of Communications & Creative Media will have a strong pulse on the many options for connecting with the world in today’s media environment- video, social media, legacy media, and more. The individual will also have rigorous attention to detail, and be able to bring clarity and accountability to project management and editing (of writing, images, video, etc.) and more. This role requires someone who has “big picture” strategic ideas on how to employ and combine media platforms in an ongoing dialogue with a wide-ranging and ever- growing community of arts lovers, practitioners, educators, and learners. If you enjoy honing and improving your ideas with deep dives into data, prioritize diversity, equity, inclusion, and access in all areas of your work life (and life in general), and finally, have a passion for the performing arts, come join our team! We offer great benefits, and a fun and inclusive culture!
Under the supervision of Washington Performing Arts’ Director of Communications & Creative Media (CCM), the Assistant Director of Communications & Creative Media contributes to the Communications & Creative Media Department’s efforts to:
● Enhance the public’s awareness and understanding of Washington Performing Arts’ institutional identity
● Increase the public’s participation in Washington Performing Arts’ wide range of artistic, education, and community programs
● Reach Washington Performing Arts’ annual earned revenue goal
● Design communications/marketing/sales campaigns that are attention-getting and impactful, strategic and forward-thinking, cost-effective, resilient, and grounded in data analysis and a spirit of constant innovation and improvement
Essential Duty #1: Creative Media Management
Percentage: 40%· Social Media: Oversee the institutional, seasonal, and project-based planning and implementation of Washington Performing Arts’ operations across multiple social media platforms; supervise Manager of Creative Media and Mars Arts D.C. in their own social media content creation; monitor and communicate social media analytics in collaboration with the Creative Media & Analytics Manager; investigate new social media strategies and/or platforms as they emerge, and, where relevant, incorporate them into Washington Performing Arts’ social media operation.
· Website: In collaboration with Director of CCM and other departmental staff, plan, implement and maintain all content and user experience facets of the Washington Performing Arts website. Roles include management of architectural and content updates; collaboration with Patron Services Manager, other Washington Performing Arts staff, and web consultants in season builds and launches; troubleshooting; content creation, including copywriting and photo/graphics editing; continuous monitoring of evolving web standards and emerging technologies; and liaising with other Washington Performing Arts departments/staff on evolving website needs, content, and services.
· Bulk E-mail Communications: Manage the scheduling, concept/content development, building, internal routing, and public dissemination of Washington Performing Arts bulk e-blasts, including the monthly e-news, pre-/post-event patron notifications and surveys, individual event and program promotions, recurring e-newsletters and onetime projects requested by other Washington Performing Arts departments, and other projects as needed.
· Video: Provide support for internal and external video creators, including sourcing and organizing of materials/components, contracting and implementation of closed captions, and writing/editing of lower thirds and titles.
· Data Analysis/Interpretation: In collaboration with the Creative Media & Analytics Manager, continuously monitor analytics of all the above media platforms/projects, providing summaries and recommendations to the Director of Communications & Creative Media and other staff.
Essential Duty #2: Project & Systems Management
Percentage: 30%● Marketing and Institutional Collateral: Oversee the production and dissemination of all seasonal and institutional printed collateral (brochures, fliers, poster, postcards, banners, etc.) created by all Washington Performing Arts departments for promotional, fundraising, educational, informational, and other purposes. Duties include convening of internal project meetings; in-house creative and production-related consultation; management of graphic design; securing of print and fulfillment bids; and managing of printer and mailhouse relationships.
● Advertising: In consultation with Director of Communications & Creative Media, plan and implement booking, creation, submission, invoicing, and budgetary tracking of print, broadcast, online, and outdoor advertisements.
● Departmental Budget: In collaboration with Director of CCM and other department staff, build annual season and support budgets for the department; monitor and report on expenditures on an ongoing basis; forecast and report on potential budgetary needs, savings, or overruns; process departmental invoices; and maintain internal accounting records.
● Special Projects: As assigned by Director of CCM, serve as primary CCM liaison on major organizational projects and productions (e.g., multi-event thematic projects, brand/identity initiatives).Essential Duty #3: Supervision of Staff & Consultants
Percentage: 10%· Serve as co-supervisor to the following Washington Performing Arts staff position:
o Manager of Creative Media and Mars Arts D.C. (a full-time position reporting 50% to Communications & Creative Media and 50% to Special Productions & Initiatives)
· Serve as primary staff contact for the following regular consultants for Washington Performing Arts:
o Graphic designer
o Program-notes writer
Essential Duty #4: General Communications & Creative Media Support
Percentage: 20%● Participate actively in departmental and cross-departmental discussions and project teams, contributing creative ideas and approaches to new and ongoing projects and programs.
● Assist in developing and managing strategic marketing initiatives that promote subscriptions and single ticket sales and increase organizational visibility and brand awareness.
● Collaborate with other CCM staff in continuously monitoring and enhancing all departmental initiatives and operations for adherence to principles and best practices of diversity, equity, inclusion, and access
● Serve as an CCM liaison to other departments via weekly Interdepartmental meetings and project-based task forces (as assigned)
● Provide overall staff support to the Philanthropy & Patron Engagement Committee of the Board of Directors
● Represent the CCM Department and the organization at performances and other events, as assigned.
Supervisory Responsibility: Yes
Number of Direct Reports: 1 (50%-time employee within CCM Department)
Title of Direct Report: Manager of Creative Media & Mars Arts D.C.
Minimum Qualifications:● Bachelor’s Degree in Marketing, Communications, or related field with minimum 6 years of professional experience, preferably in non-profit performing arts
● Outstanding organizational and multi-tasking skills, with proven track record of meeting deadlinesEssential Capabilities & Preferences● Inspiring and results-oriented supervisor and team leader, providing direct report and fellow team members with guidance and removing obstacles as they work to achieve their own objectives
● Background in the performing arts (as practitioner, staffer, scholar, and/or enthusiast)
● Facility with major social media platforms (Facebook, Twitter, Instagram)
● Knowledge of Microsoft Office suite
● Tessitura experience a plusSpecific Conditions of Work● General office environment (office work conducted remotely during COVID-19 pandemic)
● In-person attendance of various performance, education, and community events
● Ability to lift up to 20 lbs.
● Long hours of standing during event productions
● Adherence to all local and venue-specific COVID-19 measures when in person
COVID-19 Vaccination Requirement:
Washington Performing Arts values the safety of our employees and families, our patrons and visitors, artists and students, and the community at large. Effective October 15, 2021, all Washington Performing Arts employees must be fully vaccinated against COVID-19 as a condition of employment. The COVID-19 vaccines remain a critical tool for saving lives, reducing the severity of the illness in infected people, and stopping the spread of COVID-19. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to the Washington Performing Arts’ HR representative, or you must request an accommodation from the HR representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Washington Performing Arts. Accommodations will be granted where they permit employees to perform the essential functions of their jobs and/ or do not cause Washington Performing Arts undue hardship or pose a direct threat to the health and safety of others.
This position is eligible for Full-time employee benefits. Washington Performing Arts offers a generous benefits package which includes Health, Dental, Life & Long-Term Disability Insurance, 403(b) Retirement Savings plan, and paid Holiday, Vacation, Sick, and Personal time off.
How to Apply:
● Send cover letter and resume (in attachment format) to email@example.com with position title in subject line.
● For best consideration, please send applications by November 5, 2021.
Please note: Applications without a cover letter will not be considered.
About Washington Performing Arts:
One of the most established and honored performing arts institutions in America, Washington Performing Arts has engaged for more than half a century with artists, audiences, students, and civic life. The city is truly our stage: in venues ranging from concert halls and clubs to public parks, we present a tremendous range of artists and art forms, from the most distinguished symphony orchestras to both renowned and emerging artists in classical music, jazz, international genres, and dance.
Washington Performing Arts deeply values its partnerships with local organizations and other arts institutions. Through events in myriad performance venues and neighborhoods, Washington Performing Arts engages international visiting artists in community programs and introduces local artists to wider audiences. We place a premium on establishing artists as a continuing presence in the lives of both young people and adults through residencies and education programs.
Our achievements have been recognized with a National Medal of Arts and with three Mayor’s Arts Awards from the D.C. Government. We have now embarked upon our second half-century, ever-inspired by the motto of our founder, Patrick Hayes: “Everybody in, nobody out.” Washington Performing Arts’ employment decisions are made based on the business needs of the organization and qualifications of the applicants and employees.
Organizational Diversity & Inclusion
Washington Performing Arts is committed to diversity, equity, inclusion, and access in all aspects of our work. In keeping with our mission and guiding principles, we seek, represent, and welcome a multiplicity of voices in everything we do from programmatic content to the composition of our board and staff. Accordingly, we seek to build a team that reflects — and meets the needs of — the community we are part of and serve. While we have made important progress, we continue to pursue that goal through intentional, focused learning and action. Hiring a diverse workforce is but one component — we strive to make Washington Performing Arts ever more inclusive, and true to our founder’s guiding ethos of “everybody in, nobody out.” To gain the maximum benefit from our increasingly diverse team, we wish to make every employee feel welcome and motivated to do their best work. We know that we work better together in service of Washington Performing Arts’ mission, because of our differences, not despite them.
Equal Employment Opportunity Statement:
Washington Performing Arts subscribes to a policy of Equal Employment Opportunity, and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, physical or mental disability, protected veteran status, religion, ancestry or national origin, marital status, genetic information, political affiliation, and gender identity or expression. In addition, the District of Columbia adds protection for marital status, personal appearance, sexual orientation, family responsibilities, matriculation, or political affiliation. Minorities, Women, Protected Veterans and Individuals with Disabilities are encouraged to apply. Washington Performing Arts’ employment decisions are made based on the business needs of the organization and qualifications of the applicants and employees.
The Operations and Administrative Associate reports to the Executive Director and is responsible for providingadministrative/operational support for Seattle Pro Musica.
Purpose and ObjectiveProvide administrative support for Seattle Pro Musica’s operational, fundraising, marketing, and concert needs.Function as administrative support staff to the Executive Director and the Artistic Director. Provide operationalsupport for programs, concerts, and fundraising events.
Principal Duties and Responsibilities● Manage ticket, subscription, and merchandise sales, including processing/fulfilling orders by phone and in person.● Attend weekly choir rehearsals and monthly board meetings, providing administrative support and fulfillingticket/merchandise orders in person. Take notes and record official minutes for board meetings.● Provide administrative support for development and fundraising activities, including data entry, management of donor database, and annual appeals.● In conjunction with the Executive Director, maintain information systems, databases, member rosters, donorinformation, mailing distribution list, and email distribution lists.● Provide administrative and operational support for the annual fundraising auction/gala, including data entry, management of auction inventory and database, and on-site event management. Serve as onsite Auction Manager.● In conjunction with the Executive Director, plan and execute front-of-house and box office operations for concerts. Serve as House Manager during performances.● Maintain the music library collection and database, including circulation of music to choir members.● Assist in recruitment and management of volunteers for concert production, auction, and office projects. Supervise hired box office staff as needed.● Assist Executive Director and Artistic Director with tasks as assigned.● Complete general office maintenance* and management duties as assigned (examples include occasional self-directed research projects, supplies and inventory management.
QualificationsThe successful candidate will share a passion for and commitment to the mission and artistic vision of Seattle Pro Musica. The candidate will possess strong customer service and organizational skills with demonstrated proficiency in Microsoft Office applications. Experience with CRM management (Little Green Light) is a plus. The candidate must possess energy, enthusiasm, and initiative; must be detail-oriented and capable of managing multiple tasks on a daily basis. Candidate must be experienced in working in support of and as part of a high-energy team in a deadline-driven environment; must be self-motivated and able to work remotely with limited supervision. Strong written and verbal communication skills are highly desirable. Customer service, events management, and administrative experience preferred. Proof of COVID-19 vaccination or medical exemption required.
Apx. 40 hrs/wk with occasional overtime in support of performances, rehearsals, events, and meetings. Hourlyposition; healthcare stipend of $300/mo; annual salary $42,000-$45,000 DOE. Specific hours variable, dependent upon event schedule, with some evening and weekend hours required.
*Position is currently remote, with some on-site work required; SPM will provide appropriate technology to enable remote work.
Questions may be directed to Katie Skovholt, Executive Director (she/her)at firstname.lastname@example.org. To apply, please send resume and cover letter to Ms. Skovholt at email@example.com. No phone calls, please.
The Director of Marketing and Communications (DMC) strategizes and implements all marketing, communications, and PR efforts for Emmanuel Music.
The DMC will report to the Executive Director and will work closely with the Director of Development and Engagement, as well as any interns/volunteers. Emmanuel Music has a small staff (10) and regularly works together as a team.
The right candidate will have a clear vision for strategic marketing efforts and a passion for classical music. They/She/He must be organized, detail- and deadline-oriented, and a great team player.
This is a salaried position. Comprehensive benefits include:
Health InsuranceA simple IRA retirement planUnlimited paid time offA flexible teleworking policyIndustry discountsThe broad responsibilities and duties of the DMC include:
Institutional and Programmatic Marketing (Strategy and Implementation)The DMC is responsible for the strategy and implementation of all of Emmanuel Music’s institutional and programmatic marketing efforts, including: direct and indirect marketing across physical mail, radio, print, and television advertising; out of home marketing; digital marketing efforts including social media, email, and paid digital advertising; and cross-promotions/community partnerships.
Social Media and Website ManagementWith support, the DMC will take primary responsibility for maintaining and updating Emmanuel Music’s website (going through a redesign at the time of this writing), monitoring SEO efforts and tracking website traffic and Google Analytics information. They/she/he will also be responsible for the strategy and oversight and/or implementation of social media marketing strategy and content creation/management.
PRThe DMC will serve as the primary liaison to the press for Emmanuel Music, ensuring that our press list is up-to-date, and securing coverage for EMI on an institutional and programmatic level.
Patron ServicesThe DMC will serve as a front line contact for patrons, and play a large role in the management of our ticket sales and front of house operations.Audience DevelopmentAcross all efforts, the DMC should keep in mind the overarching goal of increasing institutional awareness, expanding in-person and digital audiences and earned revenue, and creating lasting and authentic relationships with those in the Emmanuel Music community. The DMC will collaborate closely with the Director of Development and Engagement to effectively create and grow a patron pipeline.
Experience leading and implementing targeted marketing strategies across various digital and non-digital media, with proven efficacy, success, and growthFamiliarity working within a nonprofit arts organizationFamiliarity with platforms such as WordPress, Constant Contact, G Suite, and various social platformsAble to productively manage the different needs of in-person and digital audiencesAble to turn around projects in a timely manner and meet firm deadlinesExperience with AudienceView (previously OvationTix) is preferredA background in classical music is strongly preferredFamiliarity with audience engagement, participatory feedback, or making relevant connections between art and community preferredExperience with WebFlow a plus
Aurora Theatre Company seeks an innovative, empathetic and strategic leader to join their talented team in the role of Managing Director. Reporting to the Board of Directors, the new Managing Director will be a vital leader and thought partner to the Artistic Director as the organization re-emerges from the pandemic in the midst of a cultural revolution.
Who is Aurora Theatre Company?
As the storyteller for our community, Aurora Theatre Company inspires new audiences and longtime theatre lovers alike with the visceral power of live theatre. Our venues, the most intimate professional stages in the Bay Area, highlight great acting, nuanced language, and an immediacy that makes for exhilarating theatre. By telling profoundly relevant stories, we’re building a new culture of theatre-going in the Bay Area. We are contributing to the revitalization of theatre nationwide by challenging all of us to think deeper, laugh louder, and engage more purposefully and profoundly with our neighbors and the world.
What will you do?
Working in partnership with the Artistic Director, the Managing Director (MD) will be responsible for the strategic leadership of the organization and supervising the day-to-day operations of the theater. As an organizational leader, the MD will operationalize the current mission and develop the vision for the theater with the Artistic Director, Board of Directors, and staff. The MD will activate partnerships between staff, board, and community stakeholders in order to build a cohesive strategy to position Aurora for its future. The MD will also facilitate an environment of collaboration, wellness, and excellence for its staff, board, and artists. The MD serves as a critical ambassador to the Berkeley community and the greater San Francisco Bay Area. The MD will directly supervise the Development Director, Marketing and Communications Director, Box Office Manager, and an accountant. As such, the Managing Director will be responsible for all aspects of finance for the organization, including earned and contributed revenue.
Who are we looking for?
This role is ideal for an industry leader in theater and the performing arts who thrives in a dynamic environment, and wants to make a strong imprint on the organizational design of a theater. The new Managing Director is someone who has experience in building community among diverse stakeholders, and values differences in opinion. They seek to capture the opportunities brought forth by the converging trends of online engagement and deeper audience cultivation, post-pandemic. This role requires a high level of financial acumen to meet Aurora’s pressing challenges in the current economic environment. This person will be an advocate and champion for Aurora’s Confronting and Dismantling Oppression work.
Visit https://aljpconsulting.com/apply-for-open-positions to learn more and apply
The Broad Stage seeks a collaborative and strategic arts marketer for the role of Director of Marketing and Communications. This leader will be a compelling storyteller, a mentor for junior staff and an entrepreneurial builder.
Who is The Broad Stage?
The Broad Stage gathers artists, thinkers, and audiences to celebrate our shared humanity and expand the role the arts play in the vitality of our diverse community. – The Broad Stage Mission Statement
What will you Do?
Reporting to the Director of Development, the Major Gifts Officer will join a team of four rigorous development professionals, including the Individual Giving Officer, Membership, Special Events Officer, and Institutional Giving Officer. This is a new position at The Broad Stage and as such, the early focus will be on prospect identification and cultivation, toward building a strong and mature portfolio. The Major Gifts Officer will be primarily responsible for building a portfolio of donors with the capacity to give $10,000+ annually; qualifying new major gift prospects to determine their likelihood of giving; cultivating and soliciting major gifts, and stewarding major gifts’ donors. Along with the rest of the department, the Major Gifts Officer shares the responsibility of reaching an ambitious departmental financial goal, comprising both annual and multi-year gift commitments.
Who Are We Looking For?
The Major Gifts Officer is an innovative expert in moves management and donor research. The ideal candidate will be a skilled interpersonal communicator with a curiosity and love of people and their passions. As a front facing representative for the organization, public speaking is a key competency for the role. The next Major Gifts Officer will have experience soliciting and securing gifts of $10,000+ and an interest in interdisciplinary performing arts. Additional areas of expertise will include implementing policies and plans to further goals of Equity, Diversity and Inclusion.
Visit https://aljpconsulting.com/apply-for-open-positions to learn more and apply
George Mason University’s Hylton Performing Arts Center (HPAC) seeks qualified candidates for the Front of House and Community Inclusion Manager position. This position provides leadership to the Front of House staff before and during events, ensuring necessary preparation as well as staffing for each event. This position is responsible for the recruiting, hiring, training and scheduling of paid and volunteer staff for the center.