Patron Engagement Manager/Marketing And Development

Classical Tahoe’s Patron Engagement Manager oversees the communications and marketing, earned income and mid-level giving program, and event coordination to develop patron retention and loyalty. The position calls for creativity in delivering well-curated, highly engaging content, and exceptional customer service. The Manager is responsible for $200,000+ in annual earned income and managing the mid-level giving portfolio of 50+ donors.
This individual will be an excellent writer and a natural storyteller with a passion for communicating about Classical Tahoe’s mission and impact. The position covers a broad range of responsibilities and is ideal for someone ambitious and self-driven, wanting to gain practical experience at a growing, fast-paced arts organization.  The ideal person is collaborative, strategic, optimistic, and able to manage multiple projects at once and respond to changing and new projects and priorities with patience and confidence.
Essential Duties and Responsibilities
Communications & Marketing

Oversee all organization communications and ensure messaging is on brand and engaging to all audience segments
Co-develop annual marketing strategy with the Executive Director
Develop and manage the annual marketing budget, including marketing grant writing/fulfillment/reporting.
Ensure the patron experience is aesthetically and functionally optimized across all platforms, audiences, and venues.
Administrator of the Salesforce Patron Manager database including sales reports; maintaining proper data hygiene; building events for sale; integration with MailChimp and other platforms
Manage, track and report on analytics across platforms, and use findings to inform strategy
Establish collaborative partnerships with other arts and community organizations to generate awareness, increase engagement, and generate revenue.
Work with photographers, filmmakers, and videographers to capture assets and create visual content

Earned Income and Mid-Level Giving

Primary concierge providing superior customer service
Works closely with the Executive Director to develop pricing strategies and forecast revenues consistent with achieving maximum capacity and budget goals
Initiate subscription, individual, and group campaigns to achieve annual sales goal
Manage and grow a portfolio of mid-level donors who contribute up to $4,999
Responsible for meaningful cultivation, solicitation, and stewardship of mid-level donors with a focus on donors with the potential to increase their giving to a major gift level.
Produce and analyze weekly ticket sales reports, Google Analytics, email campaign performance, social media, and development/fundraising status
Supervise all box office operations, including hiring, training, scheduling of seasonal staff. Take ultimate responsibility for the organization’s exceptional customer service experiences.

Event Concierge and Administration

Event coordination with a focus on engaging those capable of upgrading through the patron pyramid lifecycle
Serve as primary event concierge providing information, managing ticket requests and RSVPs, and follow up
Attend and staff board and committee meetings, weekly mail pick up and processing, manage and ordering office supplies, and making bank deposits.
Recruit and develop Classical Tahoe’s event volunteer network

Qualifications to be successful: 

5-10 years professional experience
Excellent communication and copywriting skills
Strong organizational skills and attention to detail, with a demonstrated ability to work independently, balance, and prioritize a high volume of projects and activities
Basic design and web editing skills; experience with WordPress, ability and desire to grow analytical skills utilizing tools such as Google Analytics, Adwords, Facebook Insights, and Patron Manager functionality
A high level of knowledge of current and emerging trends in social media, and ability/desire to maintain and expand knowledge as trends change
Must work well in a high-pressure environment with many deadlines and demands, sometimes competing from different areas within the organization

Classical Tahoe
Classical Tahoe brings 70 virtuosi musicians from the top orchestras across America to Lake Tahoe each summer to collaborate with world-class conductors and soloists for three weeks of orchestra and chamber music concerts in stunning settings on Lake Tahoe’s North Shore. The intersection of so many top-level players is incredibly unique with musicians representing the LA Phil, NY Phil, Met Orchestra, Cleveland Orchestra, symphonies of San Francisco, Dallas, Seattle, Detroit, Toronto, SF Ballet, SF Opera, and more. Classical Tahoe celebrates its 11th Anniversary season in 2022, with six orchestra concerts in the Classical Tahoe Pavilion on the campus of Sierra Nevada University, North Lake Tahoe, NV. The Classical Tahoe Music Institute provides education and engagement for students and music lovers of all ages. Major Institute programs include the Classical Tahoe/Sphinx Fellows, Brubeck Jazz Summit, Truckee & Incline High Schools Jazz Workshop, Family Concert and Music Maker’s Faire, and more. A partnership with PBS Reno broadcast Classical Tahoe’s 2020 and 2021 Festivals via livestream and a six-episode series ensuring concerts are accessible to viewers around the globe.
How to Apply: Email resume and cover letter to, with the subject line: Patron Engagement Manager Position.

Wadsworth Atheneum Museum of Art – Director of Development


Founded in 1635, Hartford is Connecticut’s state capital and one of America’s oldest and most historic cities. The region is home to almost 1 million residents, with a city population close to 125,000 people. Located in the Connecticut River Valley, Hartford features 17 diverse and beautiful neighborhoods set amongst rolling wooded hills. Considered the Insurance Capital of the World, Hartford’s insurance industry is joined by aerospace, manufacturing, healthcare, and broadcasting to comprise the major industries in the region. The downtown district is home to the Connecticut State Capitol and the historic Old State House and museum, which served Connecticut’s state government from 1796 to 1878.

Hartford features a number of premier arts and cultural institutions, including the Bushnell Center for the Performing Arts, TheaterWorks, Hartford Stage, Real Art Ways, Hartford Symphony Orchestra, Artists Collective, Connecticut Science Center, Charter Oak Cultural Center, Harriet Beecher Stowe Center, and Mark Twain House and Museum. Hartford is also home to the oldest publicly funded park, Bushnell Park, and continuously published newspaper, the Hartford Courant. The University of Hartford and University of Connecticut Hartford lead a group of distinguished higher education organizations in the city. Hartford Public High School, founded in 1638, is the second-oldest public high school in the United States.


Position Summary

Reporting to the Director & CEO, the Director of Development (DoD) will have primary responsibility for all aspects of the museum’s fundraising and philanthropic programs and will serve as a key member of the leadership team. The DoD will be responsible for conceiving, planning, and executing the museum’s fundraising strategy and engaging donors in the new strategic direction and mission while fostering a vibrant culture of philanthropy. The DoD will work closely with the Director & CEO, board, senior staff, volunteers, museum partners, and community to cultivate new donors while energizing the donor base. The DoD will identify and secure six-figure major gifts, corporate partnerships, and institutional grants. They will also conceive and implement new fundraising campaigns, energize and grow membership, reinvigorate special fundraising events, and expand the legacy gift program. The DoD will be responsible for leading the division team and directing the activities of the Head of Corporate and Foundation Relations, Membership Manager, Data Analyst, Development Assistant, and Major Gifts Officer to achieve fundraising goals of more than $5 million annually.

Roles and Responsibilities

Fundraising Leadership

Develop a vision and strategy to increase contributed revenue, including restricted and unrestricted support from individual, government, foundation, and corporate donors, for exhibitions, major initiatives, acquisitions, endowment, and annual operating support.Guide, cultivate, and increase the regular and premier membership base and affinity groups while actively developing a pipeline for community engagement and support.Cultivate and inspire legacy gifts and oversee the stewardship and benefit of planned gifts to the museum.Invigorate and implement annual fundraising events, activities, and special campaigns to grow donor participation and welcome new communities to the museum.Collaborate with the Director & CEO and Nominating and Governance Committee Chair to strengthen and expand the Board of Trustees, deepen existing relationships, and serve as a primary point of contact and an effective partner with the board.Support the Development Committee to advance development goals.Serve as one of the Wadsworth’s key spokespersons, actively seeking opportunities to engage with the broader community and participate in events that position the museum for improved support.Advise the Director & CEO and board on ways to increase their community, regional, national, and international networking capabilities and advance the museum’s community engagement plan.

Departmental Strategic Planning and Operations

Collaborate with the Director & CEO and the CFO to establish fiscal goals and provide projections that accurately reflect anticipated revenues for the organization, presenting regular progress reports.Create an ambitious and comprehensive written annual development plan and calendar with clearly defined goals, objectives, timelines, and assignment of responsibilities.Train, mentor, and support museum colleagues and the board in their donor and prospect engagement activities, seeking ways to maximize their personal giving and participation in philanthropic programs.Collaborate with curatorial staff to secure necessary funding for the thoughtful and illuminating exhibits that are vital to community engagement and the national and international reputation of the museum.Ensure that all departmental resources are properly and efficiently allocated and prospect research, outreach, solicitation, and stewardship are expertly executed to meet all fundraising goals and benchmarks.Provide oversight and support to grant writing activities and final submissions.Direct the strategic use of the Tessitura database and other development communication tools, coordinating development communications with existing and potential donors to ensure the highest level of donor engagement, satisfaction, and expressions of appreciation.

Team Mentorship, Administration, and Oversight

Ensure that the museum’s internal culture, technological systems, and procedures support the development team as the foundation of a vibrant organization.Manage the day-to-day operations of the development function to ensure that all administrative and operational aspects of development are executed at a high level of quality and efficiency.Establish and oversee annual fundraising calendars, including deadlines for grant reporting and applications.Motivate, supervise, evaluate, and mentor development staff.Create a supportive, collaborative, productive, and healthy work environment based on respect, teamwork, and clear expectations and responsibilities.Set performance standards, provide timely and constructive feedback, and support opportunities for professional development.Embrace other team mentorship, administration, and oversight responsibilities, as needed.

Traits and Characteristics

The DoD will be a goal oriented and confident self-starter with the ability to influence and motivate others around a clear strategic vision. Energized by working in the community, the DoD will be a passionate, visible, and informed advocate for the museum who can effectively engage existing and potential supporters in its mission and programs. Comfortable balancing both relationship-oriented and task-focused responsibilities, the DoD will structure compelling opportunities for support to positively impact the organization’s long-term success.

Other key competencies of this role include:

Goal Orientation – The tenacity to achieve inspirational and attainable goals while building trust and demonstrating the ability to lead, motivate, and organize a diverse group of internal and external stakeholders.Customer Focus and Diplomacy – The dexterity to commit to customer satisfaction with a high value on multiple stakeholder needs, anticipate challenges, and develop appropriate solutions while building rapport and relating well to diverse stakeholders regardless of cultural differences.Planning, Organizing, and Prioritization – The capacity to establish realistic timelines and ascertain top priorities for optimum productivity of development efforts.Teamwork and Project Management – The ability to organize and motivate others to accomplish extraordinary goals while creating a sense of order, direction, and active participation among a variety of stakeholders.


A bachelor’s degree is required (advanced degree desirable) with a minimum of eight years of nonprofit fundraising experience leading an integrated multimillion dollar annual fund. Significant knowledge of the visual arts, art galleries, museums, or related educational institutions is strongly preferred. Familiarity with the New England philanthropic landscape is a plus. Experience working in a leadership role with boards of trustees, senior management, staff, patrons, and support organizations is needed, as are excellent written and verbal communication skills. Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint) and advanced donor research and customer relationship management systems, are necessary.

Compensation and Benefits

The Wadsworth provides a competitive and equitable compensation package, with a salary range between $135,000 to $175,000 commensurate with experience, coupled with a robust package of benefits, generous paid vacation, and an employer funded retirement savings plan.

Applications and Inquiries

To submit a cover letter and resume with a summary of demonstrable accomplishments (electronic submissions preferred), please click here or visit For questions or general inquiries about this job opportunity, please contact:

Nan Keeton, Senior Vice PresidentArts Consulting Group503 East Jackson Street, Suite 337Tampa, FL 33602-4904Tel (888) 234.4236 Ext. 203Email

The Wadsworth is a progressive, equal opportunity employerand all candidates are encouraged to apply.

Music Director

Music at Revels
Music permeates everything Revels does. It is the basic material from which every Revels production is created, from the flagship Christmas Revels to our smaller pub sings and harbor cruises. It is a core component of every educational program and outreach initiative. Music provides the bond that joins volunteer chorus members together with professional performers and the audience, engaging everyone present with jubilant energy.

Revels founder Jack Langstaff, an acclaimed concert artist and lifelong educator, believed in the power of music to transform lives and built Revels in accordance with that belief. At Revels, music and stage are completely symbiotic and the partnership between the two is of paramount importance. Music and script are built together, integrated into a single artistic vision, and conceived through active collaboration with cultural leaders and guest artists.

Job Overview
Revels seeks an engaging, creative, and collaborative individual to join an established and evolving team of professionals to shape the music and musical offerings that are both the foundation and the language of Revels. The Revels Music Director is responsible for creating and upholding the Revels musical vision, working closely and in creative collaboration with the Revels Artistic Director, to whom this position reports. This role calls for curiosity and enthusiasm for multicultural music and traditions along with formal music training, wide-ranging musical tastes, a desire for creative collaboration, and a deep understanding of the core elements of Revels (which can be learned once in the role).

The Music Director is responsible for the selection, arrangement, and delivery of the musical program for Cambridge Revels performances, programs, and events throughout the year; creation, management, scheduling, and conducting of Revels choral groups; and direction and production of recordings and musical publications.

Job Responsibilities
Specific duties include:
Create, direct, and evaluate the music program for Revels.Select, arrange, and/or compose the music for Revels events, recordings, performances, and publications.Recruit, audition, and select guest artists, tradition-bearers, vocal soloists, instrumental ensembles, and volunteer chorus members for The Christmas Revels and other performances and events.Lead and manage existing Revels choruses, including the rehearsals and performances of Revels Singers, the Youth Alumni Chorus, and the seasonal Christmas Revels volunteer adult and children’s choruses, as well as imagining and recommending opportunities for expanded choral activity.Actively collaborate with the Education Director on music selection for education and outreach programs.Write musical content and program notes for use online and for printed event programs, and ensure all musical notes, scores, and arrangements are archived in the national Revels Repository.Act as a spokesperson for the organization’s mission and musical vision via speaking engagements, media interviews, written content, public and social appearances, and fundraising events, as appropriate.Actively pursue creative collaborations and partnerships with other arts and cultural organizations, community groups, artists, musicians, and others in support of the Revels mission.Provide musical support and guidance to Revels national affiliate companies, including preparation for and evaluation of the annual affiliate productions of The Christmas Revels.Skills and Experience Required
A sincere and proactive commitment to diversity, equity, and inclusionA solid choral conducting background and proven record of successDemonstrated ability to arrange and score musicProven ability to motivate, inspire, and lead choruses of adults, children, and volunteersA passion for traditional world music and the role the arts can play in celebrating our shared humanity and building a more connected and harmonious societyInterest and ability in creating new partnerships that explore musical traditions of diverse world culturesAbility to develop and sustain reciprocal, collaborative, and long-term relationships with a broad range of artists, performers, and cultural tradition-bearersStrong communication and organizational skills and facility with computers and office softwareProven ability to work independently and collaboratively as part of an extended teamExperience producing printed scores using music notation software such as Finale or SibeliusIdeally, experience with audio recording, editing, and mixing using appropriate softwareFlexibility, comfort with ambiguity, and a well-developed sense of humorAdditional Details
Salary range for full-time employment is $70K-$90K per yearThe Revels benefits package includes medical and dental insurance, paid holidays, vacation, sick, and personal days, and the ability to contribute to a pre-tax 403b retirement fund.Opportunity for a flexible work schedule. Some evening and weekend work is requiredOffice Location: 80 Mt. Auburn Street, Watertown, MA 02472How to Apply
Interested candidates are encouraged to submit a statement of interest along with whatever materials they think would best communicate why they are the right person for the job. Additional materials may be requested. Send your materials to with the subject line: MUSIC DIRECTOR.
We look forward to hearing from you.

Director of Marketing and Communications


Following a year of reduced operations due to the COVID-19 crisis, the American Repertory Theater seeks a Director of Marketing and Communications who will direct and regrow the currently reduced staff in meeting the theater’s revenue and attendance goals. Additionally, the incumbent will play a pivotal role in developing, advancing, and communicating A.R.T.’s policies and culture with regard to diversity, equity, inclusion, accessibility, and anti-racist practice.


A.R.T. is a leading force in American theater, producing groundbreaking work that is driven by risk takingand passionate inquiry in Cambridge and beyond. Since 2008, Terrie and Bradley Bloom ArtisticDirector Diane Paulus has pursued A.R.T.’s mission to “expand the boundaries of theater” byprogramming transformative theatrical experiences, always including the audience as a centralpartner. A.R.T. is nationally and internationally recognized as a leader of artistic innovation. In recentyears, productions that began at A.R.T. have won 19 Tony Awards, and numerous works developed byA.R.T. have been performed throughout the country and around the world.

A.R.T. productions are staged in Harvard Square at the 540-seat theater in the Loeb Drama Centerand at OBERON, an intimate, club theater venue. OBERON incubates local and emerging artiststhrough an inventive programming and revenue model and has become a vibrant, vital part of theorganization. The A.R.T. is currently engaged in a $180M capital campaign to build a new home in Allston, MA.

As the professional theater on the campus of Harvard University, A.R.T. is committed to playing acentral role in the cognitive life of the University, catalyzing discourse, interdisciplinary collaboration,and creative exchange among a wide range of academic departments, institutions, students, andfaculty members. A.R.T. is engaged in a number of multi-year initiatives with partners at Harvard thatexplore some of the most pressing issues of our day, including collaborations with the HarvardUniversity Center for the Environment to develop new work that addresses climate change and withthe Healthy Buildings Program at the Harvard T.H. Chan School of Public Health to develop aRoadmap for Recovery and Resilience for Theater that prioritizes a commitment to ethics, equity, andanti-racism as a guiding principle.

In pursuit of its mission, A.R.T. leads with the following core values:

We center anti-racism.Habituate anti-racist practices in our policies, structure and culture

We lead with inquiry.Ask questions in a spirit of brave curiosity in our never-ending journey of learning and growth

We believe in collaboration.Work together with trust and respect to unlock collective creativity

We practice adaptability.Challenge assumptions and create capacity to support “next” practices

We embrace regenerative practice.Promote the health and vitality of our planet, our organization, and each other

A.R.T. acknowledges that its theaters are situated on the traditional and ancestral homelands of theMassachusett Tribe.


Reporting to the Managing Director, the Director of Marketing and Communications serves as an integral member of the Executive Team and works closely with the Artistic, Development, Patron Services, and Engagement teams. They manage a team of experienced personnel including the Public Relations Director, the Associate Director of Marketing and Communications, the Senior Graphic Designer, and the Web and Digital Communications Manager to create and execute strategic, holistic marketing, advertising, communications, and public relations plan for individual productions, subscription campaigns, special events, fundraising initiatives, education and community programs, as well as institutional branding more broadly. Additionally, the Director of Marketing and Communications acts as an ambassador for the organization with the general public, volunteers, and community leaders with the goal to advance the organization’s position with relevant constituents, as well as to drive broader awareness and support for the organization.

Specific Duties and Responsibilities:


• Create and execute innovative marketing and communication strategies that engage audience and increase loyalty for programs in order to meet annual earned income goals exceeding $5M;• Evolve A.R.T.’s current marketing and outreach to create a stronger connection to and relationship with A.R.T.’s brand, values, and the opportunities for participation; continue to strengthen A.R.T.’s positioning as both a local and destination theater;• Actively manage, recruit, and develop communications, graphics, marketing, and online media professionals, building team cohesiveness by establishing, communicating, and reinforcing institutional values and culture;• Serve as the primary departmental interface with the Artistic Director, members of the Executive Team, and the Boards of Trustees and Advisors;• Provide strategic oversight and management support of the CRM software;• Collaborate with Finance team to ensure that sales levels are accurately forecasted and oversees Associate Director of Marketing and Communications’ management of departmental budget;• Build talent by supporting professional development opportunities for the team.


• Continue to develop programs to deepen and extend A.R.T.’s audience development efforts in order to reflect the demographics of the Greater Boston community;• Supervise the creation and implementation of all advertising campaigns, as well as digital communications strategies to effectively communicate the priorities and mission of the theater;• Set revenue goals and maintain dynamic pricing and audience access strategies;• Analyze and adapt earned revenue strategies;• Analyze and report out on audience data, sales strategies, and digital activity (including website traffic and email campaigns, utilizing Google Analytics and Tessitura) to inform marketing strategy;• Together with the team, align with the Development department on all donor and member cultivation goals to maximize opportunities for donor engagement;• Support Education and Engagement programs, help develop annual targets, and support communication strategy for audience development goals.


• In partnership with leadership and staff, develop and support communications that center the institution’s values, especially those of anti-racism and anti-oppression, for audience and staff alike;• Oversee communications, including press and public relations, across all of A.R.T.’s geographies and digital properties including video and online content;• Develop and manage the strategy to share A.R.T.’s leading-edge programs and industry insights, whether through Op-Eds, blogs and external media, thought pieces, or communication materials for A.R.T.’s key funders, Advisors, Board members, patrons, and community members;• Interface with other departments aligning and facilitating targeted departmental communications as well as institution wide communications with the overall brand;• Facilitate opportunities to lift A.R.T.’s place in the industry ecology as an incubator and developer of new works, the relevancy of the work, and points of intersection for audience to engage with it; ensure that all stakeholders, including audience members, followers, donors, and board, have an opportunity to deepen their loyalty and engagement with the organization and its work.


• Significant experience in the creation, execution, management, and implementation of creative, successful marketing and communications campaigns. 8+ years of experience;• Supervisory experience with cross-departmental teams;• A degree in arts administration, marketing, communications, public relations, or other related field; Education beyond an undergraduate degree may count towards experience;• Proficiency with CRM systems (preferably Tessitura), as well as knowledge of and interest in website analytics and ad serving tools;• Excellent verbal and written communications skills;


• A love for arts and culture; experience working with a theater or audience-serving cultural organization preferred;• Confident and encouraging leader with effective operational and strategic management skills, demonstrated experience managing, mentoring, and motivating staff, and the ability to inspire those working with them toward accomplishing common objectives;• Well-organized, data-driven, able to plan and articulate a strategy, set priorities, and focus on details while not losing sight of the big picture;• Ability and enthusiasm to work occasional evenings, nights, and weekends as performance, rehearsal, and event schedule demands (approximately 20% of working hours). Similarly, the ability and enthusiasm for occasional out-of-state travel (less than 5% annually).


Arts Industry Support Section Director (Senior Executive Analyst)

The 10th largest U.S. city, the City of San Jose is hiring for an important leadership position in the Office of Cultural Affairs, a division of the newly branded Office of Economic Development and Cultural Affairs. Within the Senior Executive Analyst job classification, with a working title of Director of Arts Industry Support Section, this newly created position is a key manager, supervisor, strategist and advisor to the City of San Jose’s grantmaking strategies and investments in its arts sector comprised of nonprofits, artists, and creative entrepreneurs. As the largest funder of the arts in the South Bay Area, this is an important leadership role that manages staff and programs. We are seeking a smart, strategic arts professional that can add to our cultural arts vision. The City of San Jose Office of Cultural Affairs intends to fill this immediate leadership recruitment quickly with a deadline date of October 10th, and has forthcoming employment opportunities. This is a great opportunity to work in a great municipal local arts agency with progressive values. More information about this opportunity, its responsibilities, and application can be found here:

Associate Director of Development Open Position

Title: Associate Director of DevelopmentReports To: Development Director

Customary Schedule:40+ hours per week, Monday – FridayNights and weekends sometimes required

About Alonzo King LINES Ballet:

Alonzo King LINES Ballet is a celebrated contemporary ballet company that has been guided since 1982 by its uniquely global artistic vision. Collaborating with noted composers, musicians, and visual artists, Alonzo King creates works that draw on a diverse set of deeply rooted cultural traditions and imbue classical ballet with new expressive potential. Founded in 1982, the mission of Alonzo King LINES Ballet is to nurture dynamic artistry and the development of authentic, creative expression in dance, through collaboration, performance, and education.

We accomplish our mission by:

Supporting visionary choreographer Alonzo King in creating works of illuminating beauty and sharing them with audiences around the world.Cultivating the gifts of developing dancers through our educational programs.Providing 80‐100 classes per week for the community at LINES Dance Center.Offering outreach activities to a variety of communities, both locally and nationally.

Duties and Responsibilities:

The Development Manager is an integral member of the development team at Alonzo King LINES Ballet. This position requires a strong understanding of fundraising practices and principals, knowledge of the Bay Area arts funding community, and a high level of attention to detail combined with the ability to be flexible, take initiative, and work collaboratively.

Work in collaboration with Development Director to develop, manage, and execute fundraising strategies, work plans, and calendarsResponsible for all individual giving programs, including direct mail and email appeals, prospect research, benefit fulfillment, and donor stewardshipParticipate in the development, planning, and execution of special events (e.g. open rehearsals, season events, donor receptions, and the annual gala)Create donor cultivation, solicitation, and acknowledgement correspondence and draft copy for monthly newsletters, event invitations, and brochuresManage all functions of Raiser’s Edge, including gift processing, list generation using queries and exports, imports of patron information, and reportingCreate and implement processes that ensure accurate and up‐to‐date gift processing, gift entry, records management, and donor acknowledgementsProduce targeted mailing lists for appeals, invitation mailings, and season brochuresWork closely with marketing staff to produce printed materials related to fundraising (e.g. invitations, donor brochures, season materials)Process season ticket orders for board members, Inner Circle donors, and VIP guestsWork with the finance department to complete the monthly reconciliation


Minimum two years nonprofit development experience, including annual campaigns, events, and database managementProficient Salesforce skills essentialProficient Excel and Word skills essentialOutstanding communication (oral and written) and interpersonal skillsAttention to detail criticalWorks under pressure to meet organizational needs and deadlinesExperience working in a team environment

Please send cover letter, resume, and salary requirements to

Audience Development and Sales Manager

The Audience Development and Sales Manager oversees group sales and special ticket programs at the Baltimore Symphony Orchestra, spanning all product lines and all markets, including the Joseph Meyerhoff Symphony Hall in Baltimore City and the BSO’s second home, The Music Center at Strathmore, in North Bethesda. A collaborative team player and a member of the cross-departmental Patron Strategies team, this position will execute tactics to generate high levels of audience satisfaction, expand audience development and enrichment activities, and grow revenue in key areas.
Specific areas of focus will include implementing a group sales program, managing special concert related promotional activities, and working with marketing, advancement, artistic, and operations staff to curate authentic and stimulating concert experiences around BSO Passport, Student Select, and additional discount ticket programs that engage and retain new audiences. This position will be measured by timely execution and campaign results that successfully grow ticket sales.
Manage and expand the BSO’s group sales program:

Identify the right program, date, and price point for a group through consultative conversation with the group leader.
Create, maintain, and finalize group sales orders in Tessitura.
Plan all administrative communications with the group leader regarding invoicing, payment, etc.
Determine what additional BSO products would enhance the group’s experience and group’s itinerary.
Communicate and troubleshoot day-of plans cross-departmentally in advance of group arrivals to ensure smoothly scheduled matrices.
Assist front-of-house with large group arrivals when needed. Maintain a respectful relationship with all front-of-house staff.
Coordinate all aspects of group enhancements and events including: Musical Mentors, pre- or post-concert cocktail hours, Q&As, meet and greets and hall tours.
Develop marketing and communication materials to keep group leaders, key audience segments, and new audiences engaged with the BSO.
Communicate with local attractions, hotels, and restaurants to build itineraries and promotions for out-of-market prospects.

Manage special promotional activities, grassroots efforts, and ticket programs that drive audience development and patron retention goals:

Develop and implement a plan to engage new audiences through special ticket programs with specific repertoire or guest artists.
Spearhead grassroots efforts at both the Meyerhoff and Strathmore to further attract new audiences through special ticket programs.
Create special events designed to grow new and key audience segments both on and offsite.

In coordination with the Senior Director of Marketing, set and regularly report on sales and budget progress:

All Key Audience Segments
In coordination with the Senior Director of Marketing, set annual group sales and patron retention goals for the institution and monitor progress against goals.
Manage special promotional activities and programs that drive audience development and patron retention goals including BSO Passport, BSO Student Select and College Nights, and Kids Listen Free.
Consistently monitor and track the portion of the Marketing budget expenses related to group sales and special ticket programs.


Bachelor’s degree in marketing, communications, business, or a related field.
A minimum of three (3) to four (4) years of general marketing and sales experience, arts marketing experience preferred.
Proven track record in sales, with annual growth in key areas of focus
Thorough knowledge and understanding of advertising and marketing disciplines including marketing systems, ticketing and subscription-based sales.
Demonstrated superior organizational skills, attention to detail and the ability to meet deadlines.
Demonstrate creativity, an innovative spirit, initiative, strong problem resolution, and be able to thrive in a fast-paced, team-oriented environment.
Proficient in Microsoft programs, including but not limited to Excel, Outlook and Word. Ability to learn other software programs as needed. Familiarity with Tessitura ticketing software or other types of customer databases is a plus.
Possess excellent verbal and written communication skills with the ability to present effectively internally and externally and an ability to proofread for grammar, spelling and punctuation with a high degree of accuracy.
Schedule flexibility and willingness to work some nights and weekends for concert duty as needed.
Direct experience with a symphony orchestra and/or performing arts presenter highly preferred. A passion for and working knowledge of classical music preferred.

For over a century, the Baltimore Symphony Orchestra (BSO) has been recognized as one of America’s leading orchestras and one of Maryland’s most significant cultural institutions. The orchestra is internationally renowned and locally admired for its innovation, performances, recordings, and educational outreach initiatives including OrchKids.
The Baltimore Symphony Orchestra performs annually for more than 275,000 people throughout the State of Maryland. Since 1982, the BSO has performed at the Joseph Meyerhoff Symphony Hall in Baltimore, and since 2005, with the opening of The Music Center at Strathmore in North Bethesda, MD, the BSO became the nation’s first orchestra performing its full season of classical and pops concerts in two metropolitan areas. More recently, 2020 marked the beginning of a new era of artistry, innovation, stability, and digital accessibility, including the launch of the virtual platform BSO OffStage and a groundbreaking docu-concert series BSO Sessions.
More information about the BSO can be found at
Competitive salary negotiable, commensurate with qualifications and experience.  A benefits package that includes

Health insurance, at low cost to the employee
Dental, Life, and Long-Term Disability Insurance, paid entirely by the BSO
Generous paid time off, including annual, personal, and sick leave
Two 403(b) plan options
Flexible Spending Accounts
Employee Assistance Program

Interested candidates should submit a cover letter, resume and salary requirements to:
No phone calls, please.
Relocation assistance is not provided.
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise to balance the workload.

Coordinator, BSO at Strathmore Events

Position: Coordinator, BSO at Strathmore EventsDepartment: AdvancementReports To: Manager, Events & EngagementClassification: PT; HourlyPOSITION PROFILE
The Coordinator of BSO at Strathmore Events manages the in-person, donor-facing logistics associated with Baltimore Symphony Orchestra (BSO) at Strathmore concerts and donor events – at The Music Center and at offsite venues. This is a part time position (15-20 hours per week) with primary work hours on weekday afternoons and weekend evenings (Thursday through Saturday, some Sunday afternoons). Included among the Coordinator’s responsibilities is coordination with BSO and Strathmore staff, caterers, and volunteers for the Comcast Lounge, the BSO at Strathmore’s premier donor benefit for concert experiences. This role is an important member of the BSO’s Advancement and Engagement team with a focus on the Strathmore/Montgomery County event experience, working closely with the VP BSO at Strathmore.

ESSENTIAL DUTIES AND RESPONSIBILITIES·       Donor Lounge and VIP Front of House Coordination: Manage vendor & volunteer relationships around BSO at Strathmore concerts, including providing reports and lists associated with Comcast Lounge and VIP experiences.
o      Coordinate with BSO ticket office (for comps and other VIP specials), Strathmore operations team, and the contracted valet company for the best possible patron experiences; coordinate with on-site catering for Comcast Lounge as necessary.
o      Manage volunteer Comcast Lounge host scheduling.
o      Stock and display Overture Magazine and other relevant BSO collateral.
o      Appropriately address any patron concerns or comments regarding concert experience.
·       BSO Event Assistance: Provide on-site support for BSO Advancement events and community outreach in the Strathmore market.
o      Prepare and manage internal communications such RSVP lists, Event Timelines, and circulate for review and approval prior to event.
o      Manage RSVPs, including follow up phone calls as necessary to drive attendance.
o      Liaise with off-site vendors, caterers, hosts, volunteers and other staff to confirm day of timing and logistics, serving as day-of point of contact.
o      Support BSO Advancement events outside of Montgomery County as required, including limited Governing Members Lounge support at Joseph Meyerhoff Symphony Hall.
·       Office and Misc. support:
o      Attend event meetings with BSO and Strathmore as required.
o      Reconcile event and lounge attendance in Tessitura in a timely manner.
o      Misc. duties as assigned.

QUALIFICATIONS AND CAPABILITIES·       Energetic and action-oriented with strong attention to detail.
·       Dedication to delivering exceptional customer experience.
·       Primarily based in Montgomery County – knowledge of Strathmore market a plus!
·       Strong and effective interpersonal communication skills.
·       Comfortable with learning and utilizing technology – experience with Tessitura CRM a plus!
·       A background and/or interest in symphonic music is desirable, but not required.
HOW TO APPLYPlease send resume and cover letter (not to exceed one page) with schedule requirements to No phone calls. Please apply before Friday, October 15, 2021.THE BALTIMORE SYMPHONY ORCHESTRA IS AN EQUAL OPPORTUNITY EMPLOYER
The Baltimore Symphony Orchestra and OrchKids do not discriminate in employment on the basis of
race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation,
sexual orientation, marital status, differing abilities, genetic information, age, parental status, military service, or other non-merit factors.
ABOUT THE BALTIMORE SYMPHONY ORCHESTRAFounded in 1916, the Grammy Award-winning Baltimore Symphony Orchestra (BSO) is internationally recognized as having achieved a preeminent place among the world’s most important orchestras. Acclaimed for its enduring pursuit of artistic excellence, the BSO has attracted a devoted national and international following while maintaining deep bonds throughout Maryland with innovative education and community outreach initiatives.
Organized in 1916, the Baltimore Symphony Orchestra is the only major American orchestra originally established as a branch of the municipal government. Reorganized as a private institution in 1942, it maintains close relationships with the governments and communities of the city and surrounding counties, as well as with the State of Maryland.
The BSO made musical history in September 2007, when Maestra Marin Alsop led her inaugural concerts as the Orchestra’s 12th music director, making her the first woman to head a major American orchestra. With her highly praised artistic vision, her dynamic musicianship and her commitment to accessibility in classical music, Maestra Alsop’s directorship has ushered in a new era for the BSO and its audiences.
In addition to the Joseph Meyerhoff Symphony Hall, the BSO’s status as a founding partner and the resident orchestra at the state-of-the-art Music Center at Strathmore, just outside of Washington, D.C., makes it the only major American orchestra to perform full seasons in two venues.
For more information, visit
Please put the title of the job position in the subject line of your email. No calls or fax please.The Baltimore Symphony Orchestra is an Equal Opportunity Employer


Director of Human Resources

Goodman Theatre, recipient of the Special Tony Award for Outstanding Regional Theatre, is internationally recognized for its artists, productions and educational programs.  Under the leadership of Artistic Director Robert Falls and Executive Director Roche Schulfer, the Goodman is committed to producing classic and contemporary works, giving full voice to a wide range of artists and visions. Goodman Theatre’s Artistic Collective is a group of world class artists that includes Pulitzer Prize finalists, Tony Award winners and MacArthur “Genius Award” winners.  The Goodman Theatre has an operating budget of approximately $20M and has approximately 150 full-time employees as well as a team of contract professionals.
Reporting to the Executive Director, Roche Schulfer, the Director of Human Resources is responsible for maintaining and enhancing Goodman Theatre’s human resources by planning, implementing, and evaluating employee relations and human resource policies, programs, and practices to attract, develop and retain a high-performing and diverse workforce and ensure an inclusive and equitable culture for all those working at and with the Theatre.  They will evaluate and advise on the Theatre’s policies and systems concerning human capital.  As a member of the Senior Leadership Team, they will be a collaborative partner providing solutions and guidance as the organization continues to optimize levels of service across a diverse staff.
We seek a forward-thinking Director of Human Resources who brings outstanding problem-solving, analysis, writing, project management, and influencing skills. They encourage open discussion of different ideas and views; maintain strong relationships and communicate effectively at all levels of the organization.  The ability to respond effectively to the most sensitive inquiries or complaints and make effective and persuasive presentations on controversial or complex topics to senior management and employees is required.
The successful candidate will demonstrate commitment to the Goodman Theatre’s mission.  Experience leading a best-in-class human resources function and will thrive in an environment with open communication and a commitment to diversity, equity, anti-racism and inclusion. The successful candidate will be a change agent that can influence the organization to embrace growth and change. The ideal candidate understands the intricacies and processes of the theatre community including the culture within an organization that relies on a wide range of artists, performers, and administrative skills.
Bachelor’s degree required; Master’s degree in Human Resources or Business, as well as DEI, Crucial Conversations training, SPHR or PHR certification, are desirable. Qualified candidates will have a minimum of 5 years of human resources experience and minimum of 5 years in a managerial role with senior managers.  Knowledge of employment and benefits laws and regulations as well as experience working with outside legal counsel is expected.
Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. By dedicating itself to three guiding principles—quality, equity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.
Applications and nominations are being received by Noetic Search.  Please click here to submit a current resume and letter of introduction to Noetic Search.  For more information, please see our website or the Goodman Theatre’s website.

Communications Associate

FLSA:                            Exempt, Full-Time
SUPERVISOR:                Associate Director of Communications
DATE UPDATED:           September 15, 2021

Chorus America is the advocacy, research, and leadership development organization that advances the choral field. Our mission is to empower singing ensembles to create vibrant communities and effect meaningful change. We support and serve choral conductors, administrators, board members, and singers with tools, training, peer networking, publications, and access so that choruses are better able to contribute to their communities. Our membership includes more than 6,000 choruses, individuals, and businesses.

Chorus America’s work to strengthen choral leaders and ensembles is rooted in our commitment to access, diversity, equity, and inclusion (ADEI). In our continued efforts to help build and reflect a diverse and equitable choral field and to grow in this work within our own organization, ADEI principles are woven into the development of our programs, services, and policies.

Chorus America seeks a versatile, team-oriented professional to join our dynamic communications team in engaging and serving the North American choral field through our communications channels. The communications associate produces messaging and content for a variety of formats and audiences, and interfaces with a wide range of constituents; strong written and interpersonal communications skills are essential, as is the ability to work both independently and in collaboration with numerous colleagues.
Core responsibilities include corresponding with Chorus America’s advertising partners, crafting and coordinating recurring communications, and compiling and creating announcements and features for our digital and print channels. As part of Chorus America’s continued commitment to access, diversity, equity, and inclusion (ADEI) as a foundation of our work, this position will incorporate diverse perspectives and representation in all of our communications efforts, and also highlight endeavors by Chorus America and other choral organizations that advance ADEI work.
This position requires occasional tasks performed at our Washington DC office. Chorus America is currently a remote-first organization as we work towards a hybrid plan that will require DC-area staff to work at our office in person at least four days per month. We provide a laptop and technology support to enable effective remote work; a reliable WiFi and phone connection are required.
Our small staff has built a dynamic team culture rooted in collaboration and relationship-building, and we continue to actively adapt our culture and approach to teamwork to bridge in-person and remote staff communication.
·       Serve as the point person for all administrative aspects of Chorus America’s advertising program, including confirming contracts, collecting advertiser materials, preparing invoices, and maintaining accurate tracking systems
·       Conduct regular prospecting and create communications to solicit potential advertisers, assisting advertising team with targeted outreach as needed
Contribute to execution of annual Chorus America virtual and in-person Conferences, including on-site responsibilities as assigned, prep work, and follow-up
Create and send regularly recurring email communications, including member e-newsletterResearch, compile, and write regularly recurring news sections in Chorus America’s Voice magazine, plus features as assigned and as opportunities ariseWrite and publish articles for the Chorus America blog and other digital channels as assigned and as opportunities arisePerform regular maintenance of website to ensure information is current, reduce clutter, and streamline navigation; including posting and troubleshooting of Member News and Calendar sectionsMaintain and identify opportunities to enhance the organization’s social media presence, and collaborate with staff to contribute to social strategy, goals, and special initiativesCo-manage organization’s communications calendar, helping to fulfill and balance the messaging priorities of multiple departmentsAssist with development of informational and marketing materials for Conferences and other Chorus America programs and initiatives
Serve as the department point person for pulling, uploading, and segmenting contact lists for emails using Chorus America’s CRM and commercial email providerExecute mailing of magazine’s print edition, and posting of website articles and online publishing of digital edition; maintain archives of files and issuesCollect regular statistics on website usage and performance to share with communications teamConduct research on advertising trends as well as needs and preferences of advertisers in the choral communityCollaborate with advertising team to adapt, develop, and implement new and existing advertising channels to respond to the needs of the choral field and Chorus America’s revenue goals
Associate’s degree or a similar level of work or life experience that provides a strong foundation in the skills required to fulfill the responsibilities of the positionExcellent written and verbal communication skills, including strong writing, editing, and proofreading, with the ability tell stories and write persuasively·       Strong organizational skills to maintain record systems and to initiate improvements in consultation with supervisors
·       Ability to plan, manage competing priorities, track and meet deadlines, and execute a variety of tasks and responsibilities
Can work independently, and proactively seeks to assist others and identify solutions to problemsProficient with Microsoft Office and Google Suite programs; comfortable with learning how to use new software and technology toolsCan travel once per year to work on-site at our Conference, approximately five days in June including weekend dates·       A personal approach that values the individual and respects differences of race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability, and socio-economic circumstance.

·       Subject matter expertise or strong interest in arts and culture; experience in and/or enthusiasm for choral and vocal music
·       Understanding of SEO and content marketing
·       Familiarity with website content management systems (e.g. WordPress, Drupal)
·       Comfort with Adobe Creative Suite and editing to follow style guides
Salary: $40,000 annually with full medical, dental, vision, short- and long-term disability, and life insurance coverage, and paid vacation and sick leave.
Interested applicants should submit a resume and cover letter to Anne Grobstich Erps at with the subject line: Chorus America Communications Associate. Applications must be received by October 8, 2021.
Candidates who are invited for an interview will be asked to provide a writing sample.
Chorus America is a registered 501(c)3 not for profit organization and an equal opportunity employer. Access, diversity, equity, and inclusion is a critical component of our mission, vision, and values. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, age, marital status, mental or physical disability, pregnancy, military or veteran status, or any other basis prohibited by state or federal law. People underrepresented in the choral field by race, class, ability, and/or gender identity are encouraged to apply.